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Faq

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  • 1.How long can I get a feedback after my inquiry was sent? 

    Generally, your inquiry will be responded within 2 business days.

  • 2.Are you a direct manufacturer or trading company?

    We are a direct manufacturer producing and inspecting all the products in our own facility, with a separate sale company representing all international sales and export procedures.

  • 3. Are your products “DOT FMVSS 108, SAE, E-MARK OR CE" compliant or certified?

    Yes, our products are DOT/FMVSS 108/SAE compliant. Many of them are certified to meet these standards and regulations. Please inquire for more detail information about certificates.

  • 4. Are you able to pack products in specially required packaging?

    Yes, we are able to pack products in different types of packaging and labeling for retail and distribution purpose, such as Clamshell, Slide Card Blister, Color Box, sticker with UPC code, etc.

  • 5.Do you accept order for products privately labelled?

    Yes, we do as long as there is no direct conflict with our existing customers.

  • 6.Do you accept to make custom products?

    Yes, we do. We can assist customers to design, prototype and manufacture custom product according to drawings or samples provided by customers.

  • 7.How about the capacity of your company?

    Our annual production capacity exceeds 3 million pieces with great potential to expand so as to meet variable demands of customers’ purchase quantities and delivery lead time.

  • 8.How many employees are there in your company? How many technicians?

    There are normally 120 to 150 employees, including a well-educated engineering team of more than 20 engineers and technicians.

  • 9.How to guarantee the quality of your goods?

    We have an experienced team dedicated to production management to well perform quality control on all products, and also we own testing lab with advanced testing equipment to assure products compliant with various industrial standards and specific requirements. Each light is completely inspected and QC passed before shipment.

  • 10.What’s the payment term?

    Payment is normally required by TT (wire transfer), 30% as deposit after a purchase order is confirmed to start production, and the balance 70% to be made prior to shipment (or latest at sight of copies of shipping documents). Sight L/C (letter of credit) is also acceptable.

  • 11.How to ship the goods to us? From which port(s)?

    Shipping: We are located near the port of Ningbo or Shanghai (within 100 km or 200 km) that makes our shipping and exporting very convenient and efficient. Air freight is also easy and convenient shipping from the airports of these cities.

  • 12.Where are your products mainly exported to?

    Our products are mainly exported to USA, Canada, Mexico, Chile, Peru, Germany, UK, Italy, France, Spain, Australia etc.
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